We can utilize multiple shipping companies for all of our U.S. and International orders. Currently we primarily will be shipped via Federal Express. Please note that we cannot ship to P.O. boxes. If you have trouble placing an order, please email us at email@example.com. Also, if duties and taxes are assessed on an item mailed then they are collected from the recipient. Postage is charged to cover the expense of delivery ONLY and does not cover charges assessed by customs in the destination country.
We work hard to ensure prompt delivery of your order. However, in the event that a specific product may be on backorder, we will contact you by phone or e-mail to notify you of the delay. We will provide an estimated delivery date or allow you to cancel or change your order for an item(s) that are currently in stock.
If you have any questions, problems, concerns or feedback, please get in touch with us at firstname.lastname@example.org.